Woman-owned operations partner · Lake Norman, NC
Your website, your leads and your team’s tools, finally in one place.
With Smart Sites, we move your business onto one all-in-one platform, build your website inside it and streamline the tools your whole team uses every day. Let us do what we do best, so you can do what you do best.
We move your contacts, calendars and conversations onto one all-in-one platform.
Your website is built inside it, wired to your forms, bookings and pipeline.
We set up the automations and team access so everyone works from the same place.
Our Tactics for Your Success
The problem we fix
Too many tools, not enough hands.
Most small teams run on a patchwork: the website on one host, bookings in another app, texts on someone’s personal phone and leads in a spreadsheet. Messages slip through the cracks and nobody sees the whole picture.
We replace the patchwork with one platform your whole team can actually use.
What we do
Three ways to get your operations in order.
Start fresh with a Smart Site, find out what your current tools are costing you, or make the platform you already have work harder for your team.
Our lead offer
Smart Sites
We onboard your business into one all-in-one platform, build your website inside it and streamline your whole team’s operational tools in one place.
- Onboarding and moving your data across
- Website designed and built in the platform
- Search-ready for SEO, AEO and GEO (Generative Engine Optimization)
- Forms, bookings, inbox and pipeline connected
Know what you have
TechStack Audits
We interview you about how your business runs, then audit every tool, automation and subscription your team uses to find overlaps, gaps and lost leads.
- In-depth interview about your process
- Review of your tools, automations and gaps
- Clear recommendations: keep, combine or replace
Make it work for you
Operations Setup
Already have a platform account? We fine-tune it so it works for your team, the way you actually run your day.
- Pipelines and calendars set up for your services
- Automations: missed-call text-back, follow-ups, review requests
- Team access, so everyone sees what they need
Not sure where to start? A TechStack Audit shows you which of the other two fits.
Why choose Tefans Tactics?
We’ve been in your shoes.
Our team’s collective experience, from design and tech to small business ownership, means we know what it’s like to juggle too many tools with too few hands.
We don’t hand you software and walk away. We start with how your business really runs, set the platform up around it, then check back once you’ve lived with it to close any new gaps.
Let’s talk about your business. We’re always open to exploring ways to help, even if it’s just offering advice.
How it works
From scattered tools to one platform in three steps.
Interview and audit
We start with an in-depth interview about how your business runs, then audit your current tools, automations and process gaps.
Build and set up
We present what we found, then build your Smart Site and set up your platform for you, or guide your team through it.
Follow-up
Once your team has had time with the new setup, a follow-up interview checks it filled your gaps and catches anything new.
The platform: Tactical Software
Everything your team runs on, under one login.
Tactical Software is the all-in-one platform behind every Smart Site. Your website, conversations, bookings and pipeline share one record per customer, so your whole team stays on the same page.
- Your website, hosted inside
- One inbox for every channel
- Online booking with calendar sync
- CRM pipelines and order tracking
- Missed-call text-back
- Automated review requests
Website form filled inNew lead added to your pipeline automatically.
Missed callYou were with a client. The caller got a text right away.
Booking confirmedThursday at 10am, on the shared team calendar.
Review request sentJob marked complete, so the customer was asked for a review.
Illustrative example of one customer’s day in the platform
Tactical Software plans
Pick the plan that fits your team.
Every plan includes a free trial. Pay monthly, or pay annually and save.
Clients and partners
Don’t take our word for it.
“Lifesaver!”
They created a stunning new landing page for our catering business that has streamlined our booking process and attracted new clients. The page is easy to navigate, visually appealing, and converts like crazy.Teresa Ann StoverGoogle review
“Business-Savvy!”
Their website design is sleek, modern, and highly effective. Their social media marketing strategies drive real engagement and results. They’re not just tech-savvy; they’re business-savvy.Phern BallardGoogle review
The founder
Stefani DiGiovanni
The owner and heart of the company. Stefani leads a diverse team of passionate people who help small businesses trade a pile of disconnected tools for one platform that works.
Free resources
Free knowledge alert.
Practical reads on processes, automation and the tools that keep small teams running.
Ready to run your business from one place?
Whether you need a new Smart Site, a second opinion on your tech stack or a platform account that finally works for your team, we’re just a message away.